Introduction
Welcome to GPS Sewa, a fleet management system that provides web and mobile applications for tracking and maintaining vehicles. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website and utilize our mobile application. Your privacy is important to us, and we will do everything possible to keep it secure.
1. Information We Collect
We collect various types of information to enhance our services, including
Personal Information:
- Name, email ID, phone number, and other account details.
- Payment information for subscription-based services (where applicable).
- Vehicle and Fleet Information:
- GPS location information to track city buses and personal vehicles.
- Maintenance records and service history of the fleet.
- Usage patterns of vehicles and fuel consumption data.
- Usage and Technical Information:
- Device, operating system, and browser information (for users of our websites and applications).
- Log files, IP addresses, and cookies for improving service efficiency.
- Mobile app usage data and permissions granted.
2. How We Use Your Information
We use the information collected to:
- Provide real-time fleet tracking and management services on the website and mobile app.
- Improve operational efficiency and route optimisation.
- Send alerts and notifications for vehicle tracking and fleet maintenance.
- Process payments and subscription management.
- Improve security, prevent fraud, and fulfil legal requirements.
- Study users’ behaviour and issue reports to corporate customers and individual users.
- Improve user experience on the mobile app and website.
3. Sharing Information
We never sell, rent, or trade your personal information. We may, however, share information with:
- Authorised Service Providers: Third-party vendors who assist with payment processing, hosting, and analytics.
- Government Authorities: If ordered by law or in response to a legal request.
- Business Transfers: In case of merger, acquisition, or business restructuring.
4. Data Security
We implement strong security measures to help protect your data, including:
- Encrypting sensitive data in transit.
- Secure storage with restricted access.
- Regular security audits to identify unauthorised access or breaches.
- Despite our best efforts, no system is secure, and we encourage users to keep their login credentials secure.
5. User Controls and Choices
Users can:
- Update or remove their personal information using account settings within the app and website.
- Manage location tracking permissions using device settings on mobile.
- Opt out of marketing messages at any time.
6. Data Retention
We retain user information only for as long as is necessary to provide our services and meet legal obligations. Information is securely erased or anonymized after this.
7. Cookies and Tracking Technologies
Our website utilises cookies to enhance user experience, remember personal settings, and monitor website traffic. Cookie settings can be controlled by users through their browser settings. Our mobile app may utilize the same tracking technologies in order to make the app more usable.
8. Third-Party Links
Our website and app may contain third-party website links. We are not responsible for their privacy policies and encourage users to review their privacy policies.
9. Changes to This Privacy Policy
We can update this policy from time to time. We will post changes with a new effective date. Users are encouraged to review this policy regularly.